Singapore Airlines Girls

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Singapore Airlines Girls

This arvo I passed the Swissotel and I saw a group of Singapore Airlines cabin crews leaving the hotel to a bus, probably to the airport. I felt a sense of nationalistic pride when I see them. How pretty our Singapore Airlines girls are :) They are so charming in their kabaya and their presentation. No wonder, so many people choose to fly with SIA.

Singapore Airlines - a great way to fly :)

posted on Tuesday, March 21, 2006 3:29 PM by Bernard

# re: Singapore Airlines Girls @ Tuesday, March 21, 2006 4:23 AM

Many thanks to Bernard for explaining the problem I had this morning.It is very kind of you!

Yeah,Singapore girls are pretty and Singapore boys are kind-hearted,no wonder:)

Minh

# re: Singapore Airlines Girls @ Tuesday, March 21, 2006 6:28 AM

I think Bernard misses SG very much... and looks for stweardesses!

Aids

# re: Singapore Airlines Girls @ Tuesday, March 21, 2006 6:52 AM

I have never flown SA but from what I read they take customer service very seriously. Apparently it takes a couple of years experience before a flight attendent can work in first class for example.

AlfredTwo

# re: Singapore Airlines Girls @ Wednesday, March 22, 2006 6:30 AM

Singapore Airlines (SIA/SQ) has extremely strict service quality standards and procedures. There is an exact timing for everything, things like when the first welcome drink must be served, when the hot towers must go out, the manner how the cabin crew should do their hair, the colour of their make-up, every meaty gritty is considered and formalised.

Yes, the stewardress in red kabaya (the most senior, usually in their late 20- early 30s) staff member only serves the first and business class passengers. Economy class passengers will occasionally see the green and usually the trademark blue stewardess.

The management takes customers feedback very seriously. They have an point-like system. Every negative feedback for a particular staff member is throughly investigated and remarked in their personal file. Likewise, every compliment is also recorded. But a postive comment would not overlapped a bad one.

Bernard

# re: Singapore Airlines Girls @ Wednesday, March 22, 2006 8:52 AM

wow, man you really knw things about SIA well~~ hahaha'' cool~~

shengsin

# re: Singapore Airlines Girls @ Thursday, March 23, 2006 6:06 AM

I got a few friends working for SIA :P that's why I know a bit about their SOP (standard operating procedures).

Bernard

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